Audiomax
About Us News & Reviews Services Q&A Voice Talent Careers Need More Info Contact Us
 


Q & A

 

Questions & Answers

Messaging On Hold Messaging In Store Music -Library Music Music -Music Choice Equipment - Messaging
Equipment - Satellite Voice Prompts Other Recording Services DIRECTV Commercial Sound & Video

Messaging - On-Hold
Q: What are the benefits of leasing?
Q: What should I consider when choosing an on-hold vendor?
Q: What should I look for in terms of service plans?
Q: What is National On-Hold Month?
Q: Does Audiomax support On-Hold messaging for VoIP phone systems?
Q: Can't I just play a radio on-hold?
Q: Doesn't a CD sound better on-hold?
Q: What type of equipment should I use for on-hold playback?
Q: What type of messages should I play on-hold?
Q: How should the On-Hold messages differ from In-Store messages?
Q: Can I select the voice talent who will record my messages?
Q: Who will create the copy for my messages?
Q: Do I have final script approval?
Q: Can I select the style of music for my on-hold production?
Q: What is the Message of the Month?

Top

Messaging – In-Store
Q: What should I look for in terms of service plans?
Q: What is day parting? What are message rotations?
Q: What type of messages should I play in-store?
Q: How should the In-Store messages differ from On-Hold messages?
Q: What other considerations should be considered for in-store messaging?
Q: Can I select the voice talent who will record my messages?
Q: Who will create the copy for my messages?
Q: Do I have final script approval?

Top

Music – Library Music
Q: Can't I just play a radio on-hold?
Q: What types of library music does Audiomax offer?
Q: Does Audiomax cover all applicable music-licensing fees?
Q: What is the Featured Music?
Q: Can I hear music samples of the music you offer?

Top

Music – Music Choice
Q: Can't I just play a radio to my employees and/or customers?
Q: Why is Music Choice better than the competition?
Q: Can't I just play store-bought CDs to my employees and/or customers?
Q: Who selects the music for the Music Choice channels?
Q: How is the music selected for the Music Choice channels?
Q: Can I get a playlist? Does this pertain to radio or Music Choice?
Q: How can I get information about a particular song heard on Music Choice?
Q: Are the channels on Music Choice censored?
Q: What is the music information on the screen?
Q: How many Music Choice channels are available to business customers?
Q: Can I play different music in different areas of my business?
Q: What is a zone?
Q: Can I install the satellite dish and receiver myself? Does Audiomax provide installation?
Q: What is Music Choice Para Todos?
Q: What additional equipment is needed to receive Music Choice Para Todos?
Q: Can I install the equipment to receive Music Choice Para Todos myself?

Top

Equipment – Messaging
Q: My phone system is VoIP. Can Audiomax provide me with a Message On-Hold production for my system?
Q: Why should I use a Message On-Hold system rather than CD Player for Message On-Hold playback?
Q: Doesn't a CD sound better on-hold?
Q: What type of equipment should I use for on-hold playback?
Q: What phone specifications are required to use an Audiomax Message On-Hold system?
Q: What is needed to take advantage of the Audiomax telephone download system?
Q: How is the messaging in the Audiomax 2600 updated?
Q: What happens in a power outage?
Q: What type of equipment should I use to play in-store messaging?
Q: How is the messaging updated in the Audiomax 4000MT telephone download system?
Q: Does Audiomax support On-Hold messaging for VoIP phone systems?

Top

Equipment – Satellite
Q: What requirements are needed to mount a Music Choice satellite dish?
Q: Can I install the satellite dish and receiver myself?
Q: What is a standard installation?
Q: What is an access card?
Q: Do I ever need to change an access card?
Q: I just received a new access card. What should I do?
Q: What equipment is needed to play different music in different areas?
Q: What additional equipment is needed to receive Music Choice Para Todos?
Q: Can I install the equipment to receive Music Choice Para Todos myself?

Top

Voice Prompts
Q: Why should a company have its voice prompts recorded professionally?
Q: Do professionally recorded voice prompts offer better sound quality?
Q: Why should I choose Audiomax to record my voice prompts over a traditional studio?
Q: What digital audio file formats does Audiomax support?
Q: What media formats does Audiomax support?
Q: What kinds of delivery options are available?

Top

Other Recording Services
Q: What other recording services does Audiomax offer?

Top

DIRECTV®
Q: Can I install the DIRECTV system myself?
Q: Can I use my existing satellite system? Can I use my existing cabling?
Q: Can I add DIRECTV programming to my existing video system?
Q: Does Audiomax offer customized video programming?
Q: What kind of video programming does Audiomax offer?
Q: What type of DIRECTV programming is available?
Q: How much does DIRECTV cost?
Q: Does DIRECTV offer programming in other languages?
Q: I lost my receiver manual. How can I get a new one?
Q: Does Audiomax offer a maintenance contract on my satellite system?
Q: Can weather interfere with DIRECTV's reception?

Top

Commercial Sound & Video
Q: My business has an existing sound/paging system. Can I add Music Choice and/or DIRECTV programming to my existing system?
Q: Can I use my existing satellite system? Can I use my existing cabling?
Q: Does Audiomax handle upgrades/additions to an existing system?
Q: What type of systems does Audiomax install?
Q: Does Audiomax offer maintenance contracts on systems?
Q: What is Audiomax's coverage area?
Q: Does Audiomax handle home theater installations?
Q: Can I play different music/video in different areas of my business?
Q: What is a zone?

Top